Why Solvere One?
Because partnering with Solvere One allows you and your business to gain competitive advantage. Our services are unmatched in providing White-glove top level support resulting in uninterrupted communication and work flow. Partnering with Solvere One will increase your productivity and growth, while reducing your cost of IT ownership. Outsourcing to Solvere One allows you to more easily concentrate on your core competencies.
| Gain from Using Solvere One as your IT Managed Provider | |
|---|---|
| Lower IT Costs | Outsource system administrators and staff at a fraction of the cost to hire and maintain hired employees |
| White-Glove Service | Unparalleled service and support with the highest levels of confidentiality and discretion 24/7/365 days of the year |
| Client Portal | Easy access for real-time communication |
| One-Flat Fee | Eliminates higher and inconsistent costs associated with crisis management; ensures predictable budgets |
| Broad Services | Network and hardware support Network Security, Intrusion Detection & Monitoring Crisis Management Green IT with virtual/remote office support, Polycom, VMware and SharePoint Alternative Technologies Web Development and Administration |
| Industry “Best Practices” | Over 12 years of implementing industry best practices optimizing IT service delivery |
| Alternative Technologies | Support to alternative cost saving technologies including Apple MAC, Linux, Unix, Sun, Novell, JAVA in addition to Microsoft |
| Proactive Management and Monitoring | Heads off technical problems before have a chance to become a problem |
| Systems Administrator | Work with a dedicated systems administrator and technical team who knows your office environment and provides individualized services |
| Buying Power | Our vast resources and partnerships with suppliers allows best pricing for all IT purchases |
| After Hours IT Support | Committed to operating continuity allowing for maximum productivity |
Secure and Confidential
Solvere One, along with its affiliate HouseCalls IT, has the proven experience to advise, implement and manage IT services. Servicing the government and private sector for over 12 years has allowed us to learn and use best technology practices, and has resulted in an unblemished record in client support. Our involvement with our types of clients and the sensitivity of their data, where confidentiality and discretion are of utmost importance, has become part of our standard White-glove service.
What is White-glove service?
It is how we approach all of our work. It’s our culture within. At Solvere One, we all understand and appreciate the value in top service. For you, it’s more, it’s:
- our commitment to the highest quality, executive level service and support to each and everyone we work with
- ensuring that our network security technology and extra measures keep your and your clientele’s information safe and secured
- providing special care, paying attention to the details
- being proactive, keeping your business on the front-line with the most advanced technologies and improvements
- the personal attention and going the extra mile 24 hours everyday
- understanding your culture and goals so that we can align ourselves in order to provide and advise on the right technology and processes for you
- going the extra mile and leaving nothing to question
- never stopping to think about the what-ifs and how they might relate to your work flow and productivity
- always having your best interest in mind
We simply see your business as an extension of ours. We’re invested, wanting to perform the best in order to succeed.
Recognition
Our sound technical and proactive management approach gives you more reliability and peace of mind. Our goal is to head off issues before they become a problem. As a result of our superior service record, we were recently asked to run crisis management for the IT infrastructure and services that were needed for the recovery mission in American Samoa after the recent tsunami in October of 2009.
Each of our employees are instrumental in our achievements. Our IT administrators and staff are highly qualified and are experts in their field, dedicated to both their profession and their clients. All Solvere One employees go through a credentialing hiring model that includes screening for qualifications and skills, qualitative references, and background checks, to ensure the placement of the most skilled and experienced IT professionals. In fact, we can provide employees who are have top level security clearance if requested. Whether you’re seeking to supplement an internal IT department or your looking to outsource all of your technology, Solvere One is flexible enough to accommodate where you are at today, and grow with you for where you’ll be tomorrow.
