What We Do
IT Support Washington DC
When maintaining your IT in-house has gotten overwhelming, it’s time to consider a better way to support your technologies. Outsourcing allows you the freedom to focus on your business without worrying about IT issues that hinder your team from making progress. Not to mention outsourcing your IT maintenance and support is more affordable.
Solvere One takes outsourcing to a different level with our US-based technicians, white-glove service, and 24/7 solutions. Our team understands that you need your DC IT support provider to be more than an on-call technician—you need a partner who can help you grow. We are your IT partner in the nation’s capital.
Don’t Waste Time on Your IT
Companies today need to remain competitive with their technologies. But when your team is consistently held back by malfunctioning software or hardware, you can’t reach your goals. Instead of relying on your employees to fix these problems, consider outsourcing your IT support to Solvere One. Our experienced team is able to quickly diagnose and fix tech issues so you don’t waste any more time, money, or energy on your IT. Instead, we handle everything for a flat fee.
What We Do
Unmatched IT Support Washington DC
Hiring, training, and retaining in-house IT employees isn’t something every company can afford. When your business needs a more cost-effective way to support its IT, take advantage of the unmatched small business IT support DC that Solvere One offers. The cost benefits combined with high-functioning, scalable technologies ensure your business always has the resources it needs to stay competitive.
- Co-Managed IT Support
Solvere One provides fully managed IT support as well as co-managed services to accommodate your business. We can work with your existing team to tackle technical issues or function as your entire IT department. No matter what services you need, you can count on dependable support from us.
- Scheduled Service
Never worry about missing an update or neglecting to install a security patch again with outsourced IT support. Solvere One is on top of your IT maintenance to improve your network security and hardware efficiency to ensure your team has what they need to accomplish their tasks.
- Affordable Rates
We know that most businesses don’t have an unlimited budget when it comes to maintaining their technology. That’s why we provide flat fees and flexible support packages for your outsourced IT support in Washington DC. We fully manage your tech for predictable costs every month.
- Plan Ahead
No IT strategy is complete without planning for the future. Our IT support solutions help you solve your current problems, plan for future growth, and proactively manage your technologies with data backups and a business continuity plan.
We provide unlimited remote support no matter what time of day you need us. Our team understands your work isn’t always limited to regular business hours. That’s why we provide support via phone or email to ensure you always have the expertise you need to solve problems and stay on track.
Should you need on-site DC IT support, we dispatch a technician to your location as soon as possible, typically within two hours. Your technician will not leave until the problem has been resolved to your satisfaction, and we will follow up with you to discuss the issue and ensure it doesn’t happen again.
Partner With a Different Kind of Provider
Solvere One is a different kind of IT provider. Not only do we have two decades of experience, but we maintain industry-leading partnerships with tech manufacturers to deliver the expertise and equipment you need for an efficient IT infrastructure. However, our client relationships are really what set us apart. We are committed to our clients and to providing the best possible service and support for their IT needs through:
- Customized support solutions
- Personalized attention and support
- A problem-solving, hands-on approach
- Honesty and transparency
Discover a Better Way to Support Your IT
- Helpdesk Services
We are available around the clock to handle your helpdesk services. Whether you need fundamental support or Tier 2 and 3 expertise, Solvere One is there to provide the assistance you need when you need it for your outsourced IT support in Washington DC.
- Network Support
Let us support your network to boost security and efficiency. We also provide proactive network monitoring and maintenance services, including penetration testing, to protect your networks and prevent security breaches and other network issues.
- Comprehensive Support
Whether you need support with transitioning to the cloud, adjusting to Microsoft 365, or implementing Google Professional Suite, you can trust Solvere One to be there. We provide comprehensive support services to keep your business competitive.