Choosing an IT Support Company
As a Maryland, Northern Virginia or Washington, DC business owner, you are busy working with new clients and keeping everything running smoothly. You probably don’t have much time to worry about your IT support – until your computers start to cause problems!
For most businesses today, computers are absolutely essential, so having a network issue can be extremely detrimental to your bottom line. It is best to have an IT support company in your corner ready to help when you need it. But how do you choose the right IT support company for you? Here are some questions you should ask your potential computer support company to help you decide if they will be able to meet your needs.
Do you offer support for multiple makes and models of computers?
A good computer support company will have expertise in multiple areas. You wouldn’t want to hire an IT support company that works only with PCs or only with Macs – this simply isn’t cost effective for your business. An IT support company that understands different operating systems can most effectively help you keep your business running smoothly.
Solvere One works with both PCs and Macs to make sure they operate together seamlessly!
Do you offer a variety of IT support services?
The best IT support company will be able to provide you with a variety of different services. If all your potential computer support company can do is fix computers, this doesn’t help you when you have a security issue or you need to provide secure remote network access to your employees. It is more practical to hire a network support company that can help you in all areas of your information technology so you don’t have to go to multiple companies to get the services you need.
Solvere One has services ranging from access controls to hardware support to wireless security and more – anything you need to keep your IT up and running!
Do you have 24-hour support?
Having a network support company in your corner is great, but what happens if you have an issue when you’re working late or on the weekends? Having to scramble to find an IT support company you can trust in an emergency can be stressful, so stick with a company that offers 24-hour support. You’ll know when you have an emergency someone you trust will come fix the problem as quickly as possible, whenever you need service!
Solvere One offers 24/7/365 IT management services!
Do you use flat fee pricing?
A network support company that charges per service can cost you extra money, and you certainly don’t need more stress when your computers aren’t working properly! A reputable IT support company will offer flat free pricing so you can receive great service at a great price.
Solvere One only uses flat fee pricing – so you’ll never pay more for our services!
Solvere One: Your IT Support Company
If you’re looking for a computer support company that can answer yes to all these questions, look no further than Solvere One! We are a full service IT support company offering services in multiple areas, all with 24/7/365 white-glove assistance. With us, you’ll always feel confident your IT systems are working properly, and when they’re not, we’ll be there to fix the problem. Don’t trust the health of your business to just any network support company – use Maryland, Northern Virginia and Washington, DC’s premier IT management service. Contact our IT support company to learn more about our services today!