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Long time no talk to. Things have been great! Fantastic to be exact! Jacob is doing a great job and keeping us on track with all the projects we have going on. We are miles and miles away from our old IT company and realize even more how awful they truly were. Solvere has been a partner, as promised, and you guys singlehandedly have kept us operational during the Covid crisis. We couldn’t have continued business as usual from home without Solvere One. As it stands, we are sailing along and keeping the workflow going. Thanks for everything!
Emily
Aviation
Long time no talk to. Things have been great! Fantastic to be exact! Jacob is doing a great job and keeping us on track with all the projects we have going on. We are miles and miles away from our old IT company and realize even more how awful they truly were. Solvere has been a partner, as promised, and you guys singlehandedly have kept us operational during the Covid crisis. We couldn’t have continued business as usual from home without Solvere One. As it stands, we are sailing along and keeping the workflow going. Thanks for everything!
Emily
Aviation
Solvere One helped us in several ways to prepare employees with phone and laptop tasks who had never worked at home, so thank you for that!
Lela
Health Care
My experience was great because Eric was very diligent and knowledgeable tech. Thank you
Antonia
Architecture
Thank you so much! Your support makes my job much easier to perform.
Gretchen
Consulting
So grateful for the quick turnaround! It was definitely time sensitive.
Kathy
Consulting
Neil resolved my printing problems quickly and without hassle. Thank you, Neil!
Pauline
Government Services
Neal is simply the best in resolving the issues I bring before him, with courtesy and professionalism, as well as completing the issue promptly.
Ellen
Government Services
Problem resolved efficiently and with patience!
Nancy
Travel
Five gold stars to Neal! Thanks for your help 🙂
Tasha
Government Services
"Neal B is friendly and patient. He fixed the problem in less than 5 minutes. Thank you, Neal!
Kerry
Government Services
He called back when he said he would and expedited my issue - very good service.
Bruce
Communications
Michael is awesome. Problem fixed itself before Michael got here (Comcast outage), but Michael was here promptly to do what he could, and spoke with Kerry about getting Comcast account info, etc. so S1 is spun up to deal with in the future.
Daniel
Legal Services
Ken, thanks for all your help! It is greatly appreciated!
Kelty
Software
Unreal response time! Nicely done.
Michael
Retail
Esteban worked with me all day on a computer problem! He had fantastic customer service skills, and really put in the time to try to problem solve.
Janelle
Travel
Matt continues to provide thorough service with a smile!
Lindsay
Consulting
Kenneth knew exactly what to uninstall to get clickshare working on the HP laptop
Becky
Software
Estaban was able to fix the issue right away. 🙂
Melissa
Healthcare
Great experience and focus.
Jim
Communications
Neal was very helpful and patient. He walked me through step-by-step and even though we had some hiccups I think overall it was a pretty quick process.
Ellie
Government Services
My experience was great because you fixed my problem. thanks.....
Charles
Consulting
Lauren was very helpful and followed up with my issue until it was resolved.
Natalie
Media/Advertising
Michael was super helpful, he is very knowledgeable!
Caroline
Trade Union
Extremely happy that you knew where the problem was.
Ramit
Consulting
Josh was friendly and prompt. My issue was resolved.
Savannah
Travel
"The team was extremely professional and effective in resolving my trouble ticket."
Kevin I.
Defense
"Oulook is now functioning as expected. Thanks!"
Michael M.
Legal
"Swift call back and resolution laced with an abundance of patience. Many thanks."
Karen M.
Education
"Account created immediately, laptop shipped and tracking number shared, encryption e-mail sent ahead of start date."
Service Delivery Team
Consulting
"Lawrence was very professional and quick to assist with my issue. He made the whole process easy and friendly."
Adam S.
Defense
"Marcus solved 3 problems in one fail swoop! AWESOME"
Cameron G.
Legal
"Professional and prompt support as always"
Richard F.
Contractor
"Quick response time and professionalism displayed by Lawrence."
Roger Y.
Government Contractor
"thank you for the help. Not being able to log in to JIG/ Outlook/ Box, etc was definitely a roadblock! thanks for the support and for ur patience:)"
Claudia B.
Marketing
"I appreciated Mike's perseverance & methodical approach to solving my problem."
Jonathan T.
Retail
"Mike not only came up to address my specific concerns but while at my desk noted something that he could easily address to fix another issue to make my life easier. Greatly appreciated."